Delete your account and data
Ask us and we'll permanently delete your workspace and its data. Here's what to do first and what happens.
Workspace ownerUpdated 29 September 2026
Where to find it
- Settings → Your dataSign in to open
Under POPIA you can ask us to delete the personal information we hold about you. Deleting a workspace is done by us, by hand, so nothing is removed by accident — there isn't a delete button in the app.
Before you ask
- Cancel your subscription if you have one, so you're not charged again.
- Export your data and download anything you need from My Files. Once deleted, it can't be recovered.
How to ask
Send your request from the email address you sign in with — reply to any email from us, or WhatsApp us. Only the workspace owner can ask for a workspace to be deleted, and we'll confirm it's really you before we do anything.
What happens
- We delete your workspace: customers, leads, quotes, invoices, files, books, your assistant's memory and chat history.
- Your team members lose access, Telegram is unlinked and any connected email is disconnected.
- Quote and invoice links you sent to customers stop working.
- We keep only what the law requires us to — for example records of the payments you made to us — and Paystack keeps its own payment records.
- We email you when it's done.
Want to delete just one customer? Open them on Customers and delete them there.
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