Help centre
How can we help?
Step-by-step guides for everything in One Man Band — from pairing Telegram to your first invoice.
Getting started
4Set up your workspace, your phone and your paperwork.
- Getting started with One Man BandCreate your workspace, add your business details, pair Telegram and send your first quote — about ten minutes from sign-up to ready.
- Book your free onboarding callA free call with Piet, the founder, to set up your workspace with you and get your assistant working for your business from day one.
- Pair Telegram with your assistantLink your Telegram to your workspace with a 6-character code, so you can voice-note your assistant from anywhere.
- Add your logoUpload your logo once and it appears on your quotes, invoices and PDFs.
Your assistant
3What it can do, how to talk to it, and what it remembers.
- Talk to your assistantWhat your assistant can do, how to ask for it on Telegram or in the dashboard, and why it never sends anything without your tap.
- Teach your assistant your way of workingSwitch features on or off in Skills, and give your assistant standing instructions it remembers.
- My Files and documentsWhere your paperwork lives, how things get filed automatically, and how to have your assistant make documents for you.
Quotes, invoices & getting paid
5From a voice note to a paid invoice.
- Create and send a quoteVoice-note it or build it by hand, check the draft, send it by email or WhatsApp, and let your customer accept it online.
- Send an invoice and mark it paidCreate a tax invoice from a quote, from logged work or from scratch, send it, and record payments as they come in.
- Add your bank details to invoicesSet your EFT details once and they print on every invoice, so customers know exactly how to pay you.
- Set up your price listSave your standard rates so quotes and invoices are quick and consistent — and share your price list as a PDF.
- Money Matters: your books from bank statementsUpload a bank statement and get sorted income and expenses, a monthly view, a VAT estimate and an export for your accountant.
Customers, leads & bookings
5Everyone you work with, every enquiry, every appointment.
- Customers and leadsKeep everyone you work with in one place, capture every enquiry as a lead, and get reminded to follow up.
- Schedule, bookings and appointmentsBook jobs on your schedule, send your team their day, and let customers book online.
- Reminders and follow-upsNever forget a form to sign, a call to make or a monthly chore — reminders arrive in your morning message or at the exact time you set.
- Social media posts from job photosTurn a job photo into an on-brand post with your logo and colours, ready to share to Facebook, Instagram or WhatsApp — nothing posts on its own.
- Job cards (workshops)Open a job card per vehicle or job, keep the whole team's notes in one place, track parts, and convert it to an invoice.
Email & calendar
1Bring your inbox and calendar into your workspace.
Team
1Invite the people who work with you.
Billing & subscription
8Your trial, your price, your card, cancelling.
- Your free trial and pricingA 7-day free trial with no card needed, then R499/month or R4,999/year. These are launch prices, locked while you stay subscribed.
- SubscribePick Monthly (R499/month) or Annual (R4,999/year) in Settings → Billing and pay by card on Paystack's secure page. You're charged today, then every month or every year.
- Update your payment methodChange the card your subscription is charged to, on Paystack's secure page, from Settings → Billing.
- Cancel your subscriptionCancel any time from Settings → Billing. You keep full access until the end of the month or year you've paid for, and you won't be charged again.
- Switch between monthly and annualThere's no one-click switch yet. Cancel in Settings → Billing, and when your paid period ends, subscribe to the other plan — or ask us and Piet will help.
- Resume or resubscribeCancelled by mistake? Resume before your end date to keep your plan and price. After it ends, subscribe again — monthly or annual — at the current price.
- If a payment failsYour workspace keeps working for two weeks while you sort it out. Pay from Settings → Billing before then and nothing changes.
- What a read-only workspace meansWhen a trial or subscription ends, you can still sign in, see everything and export it — the assistant and sending pause until you subscribe.
Your data & privacy
2Your data is yours — take it with you any time.
- Export your dataDownload a copy of your records (customers, quotes, invoices, leads, books, your files list and messages) in one file, any time — during your trial, while subscribed, or after you've left.
- Delete your account and dataAsk us and we'll permanently delete your workspace and its data. Here's what to do first and what happens.
Support
1Talk to a real person.
Rather talk to someone?
One Man Band is built and supported by Piet — you'll get a real answer.
Book a free onboarding call
Set up your workspace together with Piet and do a real quote for one of your customers.
WhatsApp Piet to book your callContact support
A real person, not a call centre. Or reply to any email from us — it comes straight to Piet.
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